FREQUENTLY ASKED QUESTIONS
Good questions.
Clear next steps.
Here’s what to know about requesting mobile service, preparing your vehicle and arranging a visit.
Request serviceWhere do you provide mobile repair?
We serve Pasco, Kennewick and Richland, along with nearby Tri-Cities areas. Send your location so we can confirm availability.
What mobile mechanic services are available?
Services include diagnostics, brakes, starting and charging systems, cooling systems, maintenance and general mechanical repair.
Can I request service before I know exactly what is wrong?
Yes. Tell us about the symptoms, warning lights or changes you have noticed. We’ll contact you to discuss the next step.
Can you work at my home or workplace?
Often, yes. The work area must be safe, accessible and suitable for the repair, with permission from the property owner when needed.
Does submitting the form book an appointment?
No. We’ll contact you to review your request and confirm a time. The form is a service request, not an instant booking.
Can every repair be completed on-site?
No. Some vehicles or repairs require specialized equipment or a shop. We’ll discuss whether mobile service is suitable for the job.
What information should I send?
Your name and phone number are required. Vehicle year, make, model, VIN, location and a description of the concern help us prepare.
What are your hours?
Monday through Friday, 8am–7pm, and Saturday through Sunday, 11am–6pm.
AT HOME. AT WORK. ON YOUR SCHEDULE.